Search help
10 results for "Search help"
Getting started with VaulterHQ
Getting started
The header is the same on every page, website included: the club menu, a VaulterHQ menu with your member pages (Dashboard, Calendar, Meets, Family, Billing, Doc...
What's different from RhinoFit
Getting started
Show me: Profile Need help?
Helping at a meet (crew jobs)
Calendar & booking
Meets run on helpers: officials, pit crew, the starter, the announcer, friends and family.
Troubleshooting
FAQ & troubleshooting
Check your spam , junk or promotions folder, and search for the club's name.
Common questions
FAQ & troubleshooting
Quick answers about accounts, signing in, booking, payments and the app.
Sign in with Face ID (passkeys)
App basics
Set up Face ID, Touch ID or your phone's fingerprint to sign in without typing your password, what happens with a new phone, and how to remove a passkey.
Create an account
Getting started
While you wait, Home's To do list shows Waiting for club approval , and you can: finish your profile and add your athletes; sign documents; look around the Cale...
I requested a Free November spot
FAQ & troubleshooting
Call or text the club and we'll help.
Your privacy, downloading or deleting your data
App basics
Both are linked at the bottom of every page, on the phone's More menu, on Help and on your Profile .
Entering a home meet
Calendar & booking
Register for a meet the club hosts, step by step: the athlete, division and heights, a few fun questions, the waiver (or email it to a parent) and Review & pay...
Still stuck? Contact the club
- Email: support@polevaultelite.com
- Phone: 3172607015