Search help

Sign in with Face ID (passkeys) App basics A passkey lets you sign in with Face ID , Touch ID , your fingerprint or your phone's screen lock instead of typing your password. Create an account Getting started Parents add their children to their own account, so a family usually has just one sign-in (plus, if you like, logins for your teens). Entering a home meet Calendar & booking Waiver : who's signing, the waiver itself and the signature. Helping at a meet (crew jobs) Calendar & booking Sign up to help Open the club's Help at this meet link, or tap Help at this meet on the meet's page. Troubleshooting FAQ & troubleshooting Sign-in problems See Common questions for forgotten passwords, turned-off logins and teen accounts. Common questions FAQ & troubleshooting I forgot my password On the sign-in page tap Forgot password? Getting started with VaulterHQ Getting started VaulterHQ is where your club's families book practices, buy memberships, sign documents and keep up with club news, on a phone or a computer. Open STARS Getting started If your account is linked to STARS, you open it from VaulterHQ already signed in. Teen accounts and parent approval Getting started There are two ways a teen gets their own sign-in: The parent gives them a login from the Family page. Past meets and results Calendar & booking The club's Meets page is public: anyone can open it without signing in, and you can share its link. Your privacy, downloading or deleting your data App basics New accounts agree once, with a tick box when they sign up. I got a "Get set up" email from the club FAQ & troubleshooting Tap Sign in instead. What's different from RhinoFit Getting started Your family, one account One adult signs in and looks after every athlete. I requested a Free November spot FAQ & troubleshooting Add your athlete and sign the club waiver. Register for a whole meet series Calendar & booking Every meet uses the same answers, and the waiver is signed once.