Search help
15 results for "Create account"
Create an account
Getting started
One account per adult.
Getting started with VaulterHQ
Getting started
Create your account Open the sign-in page and tap Create an account .
I requested a Free November spot
FAQ & troubleshooting
No account or password needed.
Teen accounts and parent approval
Getting started
This is the simplest if the parent already has an account.
I got a "Get set up" email from the club
FAQ & troubleshooting
Tap Create a parent account .
Common questions
FAQ & troubleshooting
"This account has been disabled." Contact the club.
Your privacy, downloading or deleting your data
App basics
New accounts agree once, with a tick box when they sign up.
Entering a home meet
Calendar & booking
Paying (members): choose your saved card or bank account to pay right away, or A different card or bank account to pay on the secure payment page next.
What's different from RhinoFit
Getting started
Your family, one account One adult signs in and looks after every athlete.
Troubleshooting
FAQ & troubleshooting
Sign-in problems See Common questions for forgotten passwords, turned-off logins and teen accounts.
Open STARS
Getting started
If your account is linked to STARS, you open it from VaulterHQ already signed in.
Sign in with Face ID (passkeys)
App basics
The passkey is saved in Apple Passwords (iCloud Keychain), so it also works on your other Apple devices signed in to the same Apple Account.
Register for a whole meet series
Calendar & booking
If the club cancels a meet, that meet's share comes back as account credit.
Helping at a meet (crew jobs)
Calendar & booking
Sign up to help at a meet, confirm a job the club gave you or say you can't make it, add it to your calendar, and choose which crew emails you get. Officials al...
Past meets and results
Calendar & booking
The club's public Meets page has two tabs - Upcoming, and Results and past seasons - with upcoming meets, results, photos and files. No sign-in needed.
Still stuck? Contact the club
- Email: support@polevaultelite.com
- Phone: 3172607015